Privacy Policy
At Glow Earth Naturals, we deeply respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and secure the data you share with us.
Information We Collect
When you visit our website or place an order, we may collect essential details such as your name, contact number, email address, shipping address, and payment information. We may also gather information through forms, feedback, or customer service queries. This data helps us deliver a smoother shopping experience. We only collect what is necessary and relevant for the intended purpose. We do not knowingly collect information from minors. All information is collected lawfully and fairly.
How We Use Your Information
Your personal information is used to process and fulfill your orders, respond to inquiries, provide order updates, and send transactional notifications. Occasionally, we may also send promotional offers, product updates, or newsletters. We strive to make your shopping experience seamless and personalized. Your data helps us understand preferences and enhance website functionality. We do not misuse or overload you with communication. All data is used in accordance with applicable privacy laws.
Data Protection
We implement robust technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. Our website is protected by SSL encryption, and we use secure servers for storing your information. Access to data is restricted and monitored. Employees are trained on privacy best practices to ensure responsible handling. While no system is 100% secure, we continually assess and update our security measures. Your trust is our top priority.
Payment Safety
All payments made on our platform are handled through trusted and encrypted payment gateways. We do not store your card or banking details on our servers. Transactions are processed securely, complying with industry standards like PCI-DSS. You can shop with confidence knowing your financial data is safe. Our payment partners ensure multi-layer protection against fraud. We monitor all transactions for added safety. If you suspect any issues, please report them immediately.
No Data Sharing
We do not sell, trade, or share your personal data with third parties for marketing or profit purposes. Your data is only shared with trusted logistics or service providers to ensure order delivery and support. All third parties must comply with our privacy and data protection standards. We only disclose data when legally required. Your trust matters, and we handle your information with care. We strictly follow a “need-to-know” principle internally as well.
Cookies
Our website uses cookies to enhance your browsing experience and understand site traffic. Cookies help us remember your preferences, cart details, and optimize performance. They do not collect personal data unless you’ve provided it voluntarily. You can choose to disable cookies through your browser settings. However, this may affect some functionalities. We use both session and persistent cookies to serve you better. All cookies used are safe and non-intrusive.
Marketing Communication
By shopping with us or signing up, you may receive emails, SMS, or WhatsApp messages about new products, offers, or wellness tips. You can easily unsubscribe anytime via the link provided in communications. We ensure frequency is reasonable and content is relevant. We never send spam or unrelated promotions. Your preferences are always respected. You may also choose communication methods in your profile settings or contact us to update them.
Third-Party Links
Our website may include links to third-party sites for additional information or services. These websites operate independently, and we are not responsible for their privacy policies or content. We recommend reviewing their privacy practices before interacting with them. We link only to trusted sources, but your interactions on those platforms are at your discretion. We are not liable for any issues arising outside our website domain. Please exercise caution while visiting external sites.
Children’s Privacy
Our products and services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If we learn that data from a child has been collected, we will take immediate steps to delete it. Parents or guardians should monitor their children’s online activity. If you believe your child has shared personal data with us, please contact us right away. Protecting young users is important to us.
Changes to Policy
Glow Earth Naturals may occasionally update this Privacy Policy to reflect changes in our services or legal requirements. All updates will be posted on this page with the revised effective date. We encourage users to check this page regularly to stay informed. Significant changes may also be communicated directly. Continued use of our services after updates implies acceptance of the changes. Your ongoing trust drives our commitment to transparency and integrity.